How We Research

Updated on

Every guide on Best Carpet Steam Cleaner starts with one question: will this machine work for the person who is shopping for it? For carpet cleaners, that means your rooms, your pets and how much lifting and emptying you'll put up with.

Here is how we answer it.

1. We start with your job

A big living room, a flight of stairs and a car seat each call for a different machine. A full-size cleaner is the wrong tool for a car, and a handheld one is slow on a hall runner.

We check the machine type, the tank sizes and the tools in the box. When your space limits the choice, we say what to look for.

2. We compare specs and features

We look at the type (full-size, compact or portable), whether it heats the water or only heats air to dry, tank size, hose length, brush design, weight and cord or battery. We also note what comes in the box, like a starter formula or a stair tool.

Bissell, Hoover, Shark and other makers describe their machines in their own words, so we name the brand for every claim. We also note the warranty terms the maker lists.

3. We look at buyer feedback

We read through what buyers report after using a machine. We look for patterns, like leaks, weak suction, clogged hoses, hard-to-empty tanks and slow drying.

One angry review doesn't sink a product. A pattern does.

4. We score each product

Our score weighs specs, features and buyer feedback against what you're shopping for. A machine that's great for one reader may score lower in a guide written for another.

Scores spread out on purpose. A 10 is rare.

5. We keep pages up to date

Products change, and some disappear from stores. Makers sell near-identical models under close names, so we check each model number and what comes in the box, and we only link new units.

We skip unknown brands with no track record and any machine with a known recall. When we update a guide, the "Updated on" date at the top changes with it.

What our picks are not

Our picks are research, not lab tests. We don't claim to have used every machine we cover.

Carpet cleaners use water and electricity. Read the maker's manual first, and check your carpet or upholstery maker's care advice before you clean.

We don't call any machine safe for every fabric, and we label maker claims as the maker's claims.